Ticketing Terms & Conditions

Last Updated: 02/11/2025
Creative Industry Honours Ltd (“we”, “our”, “us”)

These Terms & Conditions apply to all ticket purchases made for The Creative Industry Honours Gala and related events organised by Creative Industry Honours Ltd. By purchasing a ticket, you agree to the terms outlined below.


1. Ticket Purchase & Confirmation

  • Tickets may only be purchased by individuals who have been approved or invited by the CIHG Guest Experience Team.
  • Confirmation of your booking will be sent via email once payment has been successfully processed.
  • Admission to the event is strictly by valid ticket and government-issued ID.

2. No Refunds or Exchanges

  • All ticket sales are final. We do not offer refunds, exchanges, or credits for any reason, including changes in personal circumstances, travel issues, or scheduling conflicts.
  • Tickets are non-transferable and must not be resold or offered to third parties.
  • Any unauthorised resale or transfer of tickets may result in cancellation without refund.

3. Event Changes or Cancellation

  • Creative Industry Honours Ltd reserves the right to alter event details, including date, venue, programme, entertainment, or lineup, if necessary due to unforeseen circumstances.
  • In the rare event that the gala is cancelled by the organisers, ticket holders will be notified via email, and refund procedures (if applicable) will be communicated at that time.

4. Admission & Conduct

  • The event is open to guests aged 18 and over.
  • The organisers reserve the right to refuse admission or remove any guest whose behaviour is deemed inappropriate, disruptive, or unsafe, without refund.
  • Security checks may be in operation at the venue. Guests may be required to present photo ID and undergo bag inspection.

5. Dress Code & Experience

  • The Creative Industry Honours Gala is a formal event. Guests are expected to adhere to the official dress code or theme as communicated in advance of the event.
  • Seating arrangements are determined by the organisers and may be subject to change.

6. Photography & Media Consent

  • By attending the event, you acknowledge that photography, video, and audio recording may take place.
  • Guests consent to the use of their image or likeness in official CIHG content, including promotional and editorial materials.
  • If you do not wish to be filmed or photographed, please inform a member of the CIHG team upon arrival.

7. Limitation of Liability

  • Creative Industry Honours Ltd accepts no liability for personal property, injury, or loss incurred at or in connection with the event, except where directly caused by negligence of the organisers.
  • Attendance and participation are at your own risk.

8. Data & Privacy

  • Personal information collected during the ticketing process will be used solely for the administration of the event and in accordance with our [Privacy Policy].
  • We do not store payment information beyond the secure transaction process.

9. Acceptance of Terms

By purchasing or accepting a ticket to The Creative Industry Honours Gala, you confirm that you have read and agree to these Terms & Conditions of Sale.

For any questions regarding ticketing or access, please contact:
Email: events@cihgala.com

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